Contact
To report a problem or ask a question there is an email address. There is no form: the message leaves from your own mail app and goes through no external service.
What to include in a report
The more details, the faster the cause is found. If you can, include:
- the line and the operator;
- the day and time you saw the problem;
- what you expected and what you saw instead;
- the phone or computer and the browser you were using.
What we cannot fix
If a vehicle in service does not appear on the map, it is because its position is not being transmitted: the map only shows vehicles that send it. If a time is wrong in the open data, it is wrong on the map too. For complaints about the service, a bus that did not come or a timetable that needs correcting, contact the transport operator or the Region: no report is forwarded to them from here.
For requests about personal data write to amministrazione@passailbus.it, as explained on the Privacy page.